Frequently asked questions
Where can I find material details?
Confirmed material composition is listed on each product page. If a detail is not shown, contact us before ordering.
How do I choose a size?
Use the measurements and size guidance shown on the product page. Product-specific measurements take priority over general sizing assumptions.
How should I care for an item?
Follow the care instructions on the product page and garment label. Contact us if the two differ.
How is shipping calculated?
Available delivery methods, estimated timing, and charges are shown at checkout for the destination entered.
Will I receive tracking?
When tracking is available, it is sent to the email address used for the order after fulfillment begins.
Can I change or cancel an order?
Contact us promptly with your order number. Changes and cancellations cannot be guaranteed after fulfillment begins.
How do returns work?
Review the current Returns page before sending an item back. Eligibility depends on the item condition and the policy displayed at the time of purchase.